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  1. Are your products available for immediate shipment?Many online stores promote products that are not immediately available for shipment. This practice is usually applied by companies whose their online store is the only sales channel, because they do not have the immediacy of a physical store. Unfortunately, this practice creates mistrust in the ...
  2. Will the product I receive be as I see it in your online store?The accurate description of the products displayed in an online store is an important element of the content, as it minimizes the risk of purchasing the wrong items, as well as the clarifications from the side of the customer. The description of the products also includes their photos, as they ...
  3. The product I received worked just a couple of hours. Was it defective?Repairing a machine is generally a two-stage process. First you need to figure out which part is actually the faulty one, and secondly you need to consider which other parts may also need replacement. So, if you replaced a spare part, but the problem was not resolved or a new problem came up, ...
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